A visual interactive method for service prototyping

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Managing service quality
1. Verfasser: Bae, Dae Jung (VerfasserIn)
Weitere Verfasser: Leem, Choon Seong (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2014
Schlagworte:
New service development > Service prototyping > Servicescape > s-Scape > Virtual reality > Aufsatz in Zeitschrift
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Titel Jahr Verfasser
Service quality in utility industries : the European telecommunications sector 2014 Pina, Vicente
Customer intentions to ivoke service guarantees : do excellence in service recovery, type of guarantee and cultural orientation matter? 2014 Van Vaerenbergh, Yves
Is the quantity-quality trade-off in c all centres a false dichotomy? 2014 Ellway, Benjamin Piers William
Psychometric sifting to effeciently select the right service employees 2014
Transaction convenience in the payment stage : rhe retailers' perspective 2014 Lundberg, Heléne
Emotional stability and switching barriers in the retail banking context 2014 Al-Hawari, Mohd Ahmad
The collective consumption network 2014 Närvänen, Elina
Beyond virtuality : from engagement platforms to engagement ecosystems 2014 Breidbach, Christoph F.
A visual interactive method for service prototyping 2014 Bae, Dae Jung
Developing life insurer-insurance intermediary relationships 2014 Yu, Tsu-wei
An integrated-process model of service quality, istitutional brand and behavioural intentions : the case of a University 2014 Sultan, Parves
The mediating role of alliance marketing program creativity on the relationship between alliance orientation and market performace in the services industry 2014 Kang, Seongho
Store creativity mediating the relationship between affective tone and performance 2014
The impact of relational bonds on brand loyalty : the mediating effect of brand relationship quality 2014
Theory of value co-creation : a systematic literature review 2014 Galvagno, Marco
Creativity for service innovation : a practice-based perspective 2014 Giannopoulou, Eleni
The influence of movie's quality on its performance : evidence based on Oscar Awards 2014
The service revolution and its marketing implications : service logic vs service dominant logic 2014 Grönroos, Christian
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty 2014 Ha, Hong Youl
Customer preference for decision authority in credence services : the moderating effects of source credibility and persuasion knowledge 2014 Ngamvichaikit, Anothai
Alle Artikel auflisten