Building friendships and relationships the role of conversation in hairdressing service encounters

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Bibliographische Detailangaben
Veröffentlicht in:Managing service quality
1. Verfasser: Garzaniti, Ivana (VerfasserIn)
Weitere Verfasser: Pearce, Glenn (VerfasserIn), Stanton, John (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2011
Schlagworte:
Kundenservice > Beziehungsmarketing > Friseurhandwerk > Australien > Aufsatz in Zeitschrift
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