Setting the stage for service experience design strategies for functional services
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| Veröffentlicht in: | Journal of service management |
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| 1. Verfasser: | |
| Weitere Verfasser: | , |
| Format: | UnknownFormat |
| Sprache: | eng |
| Veröffentlicht: |
2016
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Tag hinzufügen | Titel | Jahr | Band |
|---|---|---|
| Collaborative innovations in the network environment : QUIS 14 | 2017 | volume 28, number 2 (2017) |
| Internationalization and international service management | 2015 | volume 26, number 4, 2015 |
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| The International Research Symposium on Service Excellence in Management (QUIS) | 2014 | 25.2014,4 |
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| Connections, communities, and collaboration : service sustainability in the digital age | 2013 | 24.2013.3 |
| Innovative service perspectives | 2013 | 24.2013,5 |
| The Naples Forum on Service : what's ahead in service? | 2012 | 23.2012,4 |
| QUIS 12 : expanding the definition of service excellence and quality in service | 2012 | 23.2012,3 |
| Sixth SERVSIG international research conference 2010, Porto, Portugal : special issue | 2011 | 22.2011,4 |
| Service infusion in manufacturing industries | 2010 | 21.2010,5 |
| QUIS 11 : moving forward with service quality | 2010 | 21.2010,4 |