Mirror, mirror on the wall how custumers perceive their contribution to service provision

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Bibliographische Detailangaben
Veröffentlicht in:Journal of service management
1. Verfasser: Fließ, Sabine (VerfasserIn)
Weitere Verfasser: Dyck, Stefan (VerfasserIn), Schmelter, Mailin (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2014
Schlagworte:
Participation > Co-production > Co-creation > Customer engagement > Customer contribution > Customer integration > Aufsatz in Zeitschrift
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