The role of relationships in service failure a cross-cultural study : United States, China, and Korea

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Bibliographische Detailangaben
Veröffentlicht in:Services marketing quarterly
Weitere Verfasser: Suh, Munshik (BerichterstatterIn), Greene, Henry (BerichterstatterIn), Rho, Taeseok (BerichterstatterIn), Qi, Qin (BerichterstatterIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2013
Schlagworte:
prior relationship > service failure > cultural difference > Aufsatz in Zeitschrift
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