What determines consumers' ratings of service providers? an exploratory study of online traveler reviews

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Bibliographische Detailangaben
Veröffentlicht in:Journal of hospitality marketing & management
1. Verfasser: Racherla, Pradeep (VerfasserIn)
Weitere Verfasser: Connolly, Daniel J. (VerfasserIn), Christodoulidou, Natasa (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2013
Schlagworte:
Online-Marketing > Virales Marketing > Tourismusmarketing > Dienstleistungsqualität > Kundenzufriedenheit > Aufsatz in Zeitschrift
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