Measuring customer experience in physical retail environments

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Bibliographische Detailangaben
Veröffentlicht in:Journal of service management
1. Verfasser: Bustamante, Juan Carlos (VerfasserIn)
Weitere Verfasser: Rubio Benito, Natalia (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2017
Schlagworte:
Satisfaction > Loyalty > Customer experience > In-store > Aufsatz in Zeitschrift
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