Managing frontline employee performance through coaching : does selling experience matter?
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2017 |
Pousa, Claudio |
Demographic differences in Jordanian bank service quality perceptions
|
2017 |
Al-jazzazi, Akram |
Managing brand identity : effects on the employees
|
2017 |
Bravo, Rafael |
Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
|
2017 |
Eriksson, Kent |
Does willingness-to-pay for weather index-based insurance follow covariant shocks?
|
2017 |
Castellani, Davide |
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
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2017 |
Makanyeza, Charles |
Advertising effectiveness on financial performance of banking sector : Turkey case
|
2017 |
Acar, Merve |
A comprehensive hierarchical model of retail banking
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2017 |
Abu Bakar, Juhaida |
Evaluating customers' behavioral intentions in less significant financial institutions
|
2017 |
Pauluzzo, Rubens |
Personal traits and customer responses to CSR perceptions in the banking sector
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2017 |
Pérez, Andrea |
Clear, conspicuous, and improving : US corporate websites for critical financial literacy in retirement
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2017 |
Lee, Taejun |
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
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2017 |
Amoako, George Kofi |
The impact of personalization and compatibility with past experience on e-banking usage
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2017 |
Wang, May |
Taxonomy of payments : a repertory grid analysis
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2017 |
Hedman, Jonas |
The role of positioning in the retail banking industry of Sub-Saharan Africa
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2017 |
Blankson, Charles |
Consumer adoption of m-banking: a behavioral reasoning theory perspective
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2017 |
Gupta, Anil |
Stock exchange brands as an influence on investor behavior
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2017 |
Çal, Betül |
Generating sales while providing service : the moderating effect of the control system on ambidextrous behavior
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2017 |
Faia, Valter da Silva |
Elucidating perceived overall service quality in retail banking
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2017 |
Zalfa Laili Hamzah |
Attitudinal factors, financial literacy, and stock market participation
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2017 |
Sivaramakrishnan, Sreeram |