Measuring service quality in Indian hospitals an analysis of SERVQUAL model

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Veröffentlicht in:International journal of services and operations management
1. Verfasser: Konsra, Pooja (VerfasserIn)
Weitere Verfasser: Jha, Abhishek Kumar (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2016
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