The new regulatory framework for consumer dispute resolution

Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU a...

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Weitere Verfasser: Cortés, Pablo (HerausgeberIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: Oxford Oxford University Press 2016
Ausgabe:First edition
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Zusammenfassung:Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU and the Online Dispute Resolution (ODR) Regulation (EU) 2013/524. The Directive ensures the availability of quality ADR schemes and sets information obligations on businesses, and the Regulation enables the resolution of consumer disputes through a pan European ODR platform
Beschreibung:Beiträge einer Konferenz an der University of Leicester am 10. und 11. September 2015
Beschreibung:xxviii, 471 Seiten
ISBN:9780198766353
978-0-19-876635-3