The new regulatory framework for consumer dispute resolution
Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU a...
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Format: | UnknownFormat |
Sprache: | eng |
Veröffentlicht: |
Oxford
Oxford University Press
2016
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Ausgabe: | First edition |
Schlagworte: | |
Online Zugang: | Inhaltsverzeichnis |
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Zusammenfassung: | Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU and the Online Dispute Resolution (ODR) Regulation (EU) 2013/524. The Directive ensures the availability of quality ADR schemes and sets information obligations on businesses, and the Regulation enables the resolution of consumer disputes through a pan European ODR platform |
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Beschreibung: | Beiträge einer Konferenz an der University of Leicester am 10. und 11. September 2015 |
Beschreibung: | xxviii, 471 Seiten |
ISBN: | 9780198766353 978-0-19-876635-3 |