| The mediating role of hedonic motivation on the relationship between adoption of e-banking and its determinants
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2017 |
Salimon, Maruf Gbadebo |
| Generation difference in hiring financial planners in Malaysia
|
2017 |
Meysam Safari |
| Impact of brand familiarity on brands experience dimensions for financial services brands
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2017 |
Bapat, Dhananjay |
| The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
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2017 |
Kant, Rishi |
| Longitudinal models for dynamic segmentation in financial markets
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2017 |
Bassi, Francesca |
| The influence of culture on trust in B2B banking relationships
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2017 |
Houjeir, Roudaina |
| Determinants of co-creation in banking services
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2017 |
Mainardes, Emerson Wagner |
| Linking satisfaction to credit card decisions : an application of the Wallet Allocation Rule
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2017 |
Aksoy, Lerzan |
| Consumers' switching motivations and intention in the case of bank mergers : a cross-cultural study
|
2017 |
Farah, Maya F. |
| Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
|
2017 |
Ponnam, Abhilash |
| Brand value proposition for bank customers in India
|
2017 |
Moorthi, Y. L. R. |
| Application of the theory of planned behavior to customer switching intentions in the context of bank consolidations
|
2017 |
Farah, Maya F. |
| Marketing dispossession : a strategy for financial services that considers customers' mental health
|
2017 |
Koku, Paul Sergius |
| Literacy matters in marketing
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2017 |
Huhmann, Bruce A. |
| Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
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2017 |
Larsson, Anthony |
| Quality and image of banking services : a comparative study of conventional and Islamic banks
|
2017 |
Saleh, Md Abu |
| Mobile banking service quality and customer relationships
|
2017 |
Arcand, Manon |
| Mobile banking services adoption in Pakistan : are there gender differences?
|
2017 |
Glavee-Geo, Richard |
| Apps for mobile banking and customer statisfaction : a cross-cultural study
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2017 |
Sampaio, Cláudio Hoffmann |
| Bank adoption of mobile banking : stakeholder perspective
|
2017 |
Mullan, Jennifer |
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