GRSERV scale an effective tool for measuring consumer perceptions of service quality in green restaurants

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Veröffentlicht in:Total quality management & business excellence
1. Verfasser: Chen, Cheng-Ta (VerfasserIn)
Weitere Verfasser: Cheng, Ching-Chan (VerfasserIn), Hsu, Fu-Sung (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2015
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