Outsourcing customer support the role of provider customer focus

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Bibliographische Detailangaben
Veröffentlicht in:Journal of operations management
1. Verfasser: Wuyts, Stefan (VerfasserIn)
Weitere Verfasser: Rindfleisch, Aric (VerfasserIn), Citrin, Alka (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2015
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