Principles of retailing

The retail environmentTheories of retail change -- Strategic retail marketing 1 : the strategic planning process -- Strategic retail marketing 2 : market segmentation and the service marketing mix -- Internationalisation of retailing -- Electronic commerce and retailing -- Product management -- Offs...

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Bibliographische Detailangaben
1. Verfasser: Fernie, John (VerfasserIn)
Weitere Verfasser: Fernie, Suzanne (VerfasserIn), Moore, Christopher (VerfasserIn), Fernie, Sue (BerichterstatterIn), Moore, Christopher M. (BerichterstatterIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: London, New York, NY Routledge 2015
Ausgabe:Second edition
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Beschreibung
Zusammenfassung:The retail environmentTheories of retail change -- Strategic retail marketing 1 : the strategic planning process -- Strategic retail marketing 2 : market segmentation and the service marketing mix -- Internationalisation of retailing -- Electronic commerce and retailing -- Product management -- Offshore sourcing and corporate social responsibility (csr) -- Retail logistics -- Adding value through customer service -- Visual merchandising and retail selling -- Retail security.
The retail environment -- Theories of retail change -- Strategic retail marketing 1 : the strategic planning process -- Strategic retail marketing 2 : market segmentation and the service marketing mix -- Internationalisation of retailing -- Electronic commerce and retailing -- Product management -- Offshore sourcing and corporate social responsibility (csr) -- Retail logistics -- Adding value through customer service -- Visual merchandising and retail selling -- Retail security
Beschreibung:Previous edition: Oxford: Butterworth-Heinemann, 2003. - Includes bibliographical references and index
Beschreibung:XVIII, 349 S.
Ill., graph. Darst.
24 cm
ISBN:9781138791947
978-1-138-79194-7
9781138791954
978-1-138-79195-4