Designing a successful KM strategy a guide for the knowledge management professional

DedicationAcknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- K...

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Bibliographische Detailangaben
1. Verfasser:	Barnes, Stephanie (VerfasserIn)
Weitere Verfasser:	Milton, Nick J. (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	Medford, NJ Information Today, Inc c 2015
Schlagworte:	Wissensmanagement > Strategisches Management > Knowledge management > Organizational learning > Organizational change > Strategie
Online Zugang:	Inhaltsverzeichnis
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Beschreibung
Zusammenfassung:	DedicationAcknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- Knowledge management vision and scope -- Critical knowledge areas -- Assessing the current state of KM in your organization -- Knowledge management framework -- Information and content management -- Knowledge management technology -- Change management -- Pilot projects -- Making the business case and determining ROI -- The guerrilla strategy -- A retention-based knowledge management strategy -- Building the implementation team -- Final words -- Appendix A: communication plan template -- About the authors -- Index.
Beschreibung:	Includes bibliographical references and index
Beschreibung:	XXIV, 200 S. graph. Darst.
ISBN:	9781573875103 978-1-57387-510-3