The associations between service quality, corporate image, customer satisfaction, and loyalty evidence from the Malaysian hotel industry

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Bibliographische Detailangaben
Veröffentlicht in:	Journal of hospitality marketing & management
1. Verfasser:	Cheng Boon Liat (VerfasserIn)
Weitere Verfasser:	Mansori, Shaheen (VerfasserIn), Cham, Tat Huei (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2014
Schlagworte:	service quality > customer loyalty > corporate image > customer satisfaction > Aufsatz in Zeitschrift
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