Competitive strategy the link between service characteristics and customer satisfaction

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Bibliographische Detailangaben
Veröffentlicht in:International journal of quality and service sciences
1. Verfasser: Miles, Patti Collett (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2013
Schlagworte:
Service quality > Empirical research > Service characteristics > Service stategy > Servicescape > Aufsatz in Zeitschrift
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