| The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty
|
2017 |
Hapsari, Raditha |
| Understanding negative emotions in services through teleological actions
|
2017 |
Padin, Carmen |
| Variations in user-oriented elderly care : a multilevel approach
|
2017 |
Kazemi, Ali |
| Management processes and management's role in customer value creation
|
2017 |
Åslund, Anna |
| The impact of backstage cues on service evaluation
|
2017 |
Liu, Yi-Fen |
| Logistics service providers' engagement in disaster relief initiatives : an exploratory analysis
|
2017 |
Cozzolino, Alessandra |
| Luxury branding : the case of Chanel
|
2017 |
Sugimoto, Kana |
| Development of the DGQ role bundle model of the Q occupations
|
2017 |
Schlüter, Nadine |
| Quality management practices and their effects on the performance of public hospitals
|
2017 |
Xiong, Jingjing |
| Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector
|
2017 |
Koutsothanassi, Eleni |
| Quality through accreditation
|
2017 |
Lagrosen, Stefan Olof |
| Key enabling factors for organizational ambidexterity in the public sector
|
2017 |
Palm, Klas |
| Perceived quality of administrative services and its consequences on students' behavioral intentions
|
2017 |
Al-Kilani, Mohammad Hani |
| Effectiveness of employee suggestion schemes : from critical success factors to outcomes
|
2017 |
Lasrado, Flevy |
| The effect of role stress, job satisfaction, self-efficacy and nurses’ adaptability on service quality in public hospitals of Wajo
|
2017 |
Kadir, Abdul Rahman |
| Measuring quality performance between public and private hospitals in Malaysia
|
2017 |
Selim Ahmed |
| Improving the selection of international distribution partners by using quality management methods
|
2017 |
Klute-Wenig, Sandra |
| Peer review of teaching at the Budapest University of Technology and Economics Faculty of Economic and Social Sciences
|
2017 |
Tóth, Zsuzsanna Eszter |
| Food habits and attitudes towards food quality among young students
|
2017 |
Savelli, Elisabetta |
| Quality culture deployment : using behaviours to explain, diagnose and improve a quality culture
|
2017 |
Cronemyr, Peter |
Tag hinzufügen