Quantitative analysis of quality management literature published in total quality management and business excellence (1996 - 2010)

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Bibliographische Detailangaben
Veröffentlicht in:Total quality management & business excellence
1. Verfasser: Lo, Qin-qin (VerfasserIn)
Weitere Verfasser: Chai, Kah Hin (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2012
Schlagworte:
1996-2010 > Qualitätsmanagement > Bibliometrie > Aufsatz in Zeitschrift
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Titel Jahr Verfasser
Quality framework for credence-based informational services : applying Kano's method -2018 Amritesh
How social shopping retains customers? : capturing the essence of website quality and relationship quality -2018 Hsu, Chia-Lin
Mechanisms and coherences of robust design methodology : a robust design process proposal -2018 Göhler, Simon Moritz
Influence of total quality-based human issues on organisational commitment -2018 Mendes, Luís Antonio F.
How does total quality management influence the loan quality of the bank? -2018 Hasanul Banna
Application and development of the people capability maturity model level of an organisation -2018 Chen, Yin-Che
A multilevel analysis of customer engagement, its antecedents, and the effects on service innovation -2018 Chen, Ja-Shen
The impact of attitude, subjective norms, and perceived behavioural control on managers' intentions to behave ethically -2018 Kashif, Muhammad
Implementation of IEQMS model in engineering educational institutions : a structural equation modelling approach -2018 Pandi, A. Pal
The interaction between occupational values and job satisfaction in an authoritative public administration organisation -2018 Tomaževič, Nina
Developing a performance management model for the implementation of TQM practices in public education centres -2018 Mateos-Ronco, Alicia
Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from Ghana -2018 Ofori, Kwame Simpe
An extended framework for analysing higher education performance -2018 Dužević, Ines
Measuring customer value in commercial experiences -2018 Eriksson, Maria
Design of extended warranty service in a dual supply channel 2018 He, Zhen
The evolution and convergence of total quality management and management theories 2018 Dahlgaard-Park, Su Mi
Risk analysis in certification process in the field of energy construction : case in Latvia 2018 Kavosa, Maija
Improving risk assessment for customer-oriented FMEA 2018 Pisut Koomsap
The impact of technological innovation on product quality : the moderating role of firm size 2018 Shi, Liangxing
Developing a performance evaluation matrix to enhance the learner satisfaction of an e-learning system 2018 Yu, Chun-Min
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