Service quality gaps of business customers in the shipping industry

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Bibliographische Detailangaben
Veröffentlicht in:Transportation research / E
1. Verfasser: Chen, Kee-kuo (VerfasserIn)
Weitere Verfasser: Chang, Ching-ter (VerfasserIn), Lai, Cheng-Sheng (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2009
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