Modernizing processes in public administrations : process management in the age of e-government and new public management

Modernizing processes in public administrations process management in the age of e-government and new public management

In this monograph, a new process modelling approach for the public sector is described: the Picture method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced a...

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Bibliographische Detailangaben
1. Verfasser: Becker, Jörg (VerfasserIn)
Weitere Verfasser: Algermissen, Lars (VerfasserIn), Falk, Thorsten (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: Berlin, Heidelberg u.a. Springer c 2012
Schriftenreihe:BPM Competence
Management / Business for Professionals
Schlagworte:
Öffentliche Verwaltung > E-Government > Neues Steuerungsmodell > Prozessmanagement > Public administration > Verwaltungsreform
Online Zugang:Verlagsangaben
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Beschreibung
Zusammenfassung:In this monograph, a new process modelling approach for the public sector is described: the Picture method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities
In this monograph, a new process modelling approach for the public sector is described: the Picture method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities
Beschreibung:Literaturverz. S. 320 - 327
Beschreibung:XXIV, 336 S.
Ill., graph. Darst.
235 mm x 155 mm
ISBN:3642213553
3-642-21355-3
9783642213557
978-3-642-21355-7