Beyond performance management why, when, and how to use 40 tools and best practices for superior business performance

Strategic planning -- Mission statements -- Strategic planning -- Stretch goals -- Balanced scorecard -- Dynamic resource management -- Enterprise risk management -- Knowledge management -- Benchmarking -- Sustainability -- Shareholder and customer value -- Intangible assets -- Economic value added...

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Bibliographische Detailangaben
1. Verfasser:	Hope, Jeremy (VerfasserIn)
Weitere Verfasser:	Player, Steve (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	Boston, Mass. Harvard Business Review Press c 2012
Schlagworte:	Performance-Management > Qualitätsmanagement > Organizational effectiveness > Measurement > Performance > Management > Total quality management > Performance Management > Organistaion > Effizienz > Leistungsbewertung > Methode > Erfolgskontrolle
Online Zugang:	Inhaltsverzeichnis
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Beschreibung
Zusammenfassung:	Strategic planning -- Mission statements -- Strategic planning -- Stretch goals -- Balanced scorecard -- Dynamic resource management -- Enterprise risk management -- Knowledge management -- Benchmarking -- Sustainability -- Shareholder and customer value -- Intangible assets -- Economic value added -- Key value drivers -- Revenue growth analysis -- Customer value proposition -- Customer relationship management -- Strategic and profitable customers -- Loyalty management -- Lean cost management -- Total quality management -- Activity based costing -- Business process reengineering -- Lean manufacturing -- Lean services -- Six Sigma -- Target costing -- Lean accounting -- Shared service centers -- Outsourcing and offshoring -- Investment (portfolio) management -- Expense management -- Performance measurement -- Enterprise resource planning systems -- Business intelligence -- Key performance indicators -- Rolling forecasts -- Business analytics -- Best practice reporting -- Open book management -- Performance evaluation -- Performance appraisals -- Recognition and rewards -- Executive compensation -- Profit sharing. Literaturangaben
Beschreibung:	Formerly CIP Uk. - Includes bibliographical references. - Strategic planning -- Mission statements -- Strategic planning -- Stretch goals -- Balanced scorecard -- Dynamic resource management -- Enterprise risk management -- Knowledge management -- Benchmarking -- Sustainability -- Shareholder and customer value -- Intangible assets -- Economic value added -- Key value drivers -- Revenue growth analysis -- Customer value proposition -- Customer relationship management -- Strategic and profitable customers -- Loyalty management -- Lean cost management -- Total quality management -- Activity based costing -- Business process reengineering -- Lean manufacturing -- Lean services -- Six Sigma -- Target costing -- Lean accounting -- Shared service centers -- Outsourcing and offshoring -- Investment (portfolio) management -- Expense management -- Performance measurement -- Enterprise resource planning systems -- Business intelligence -- Key performance indicators -- Rolling forecasts -- Business analytics -- Best practice reporting -- Open book management -- Performance evaluation -- Performance appraisals -- Recognition and rewards -- Executive compensation -- Profit sharing
Beschreibung:	VIII, 387 S. graph. Darst. 24 cm
ISBN:	9781422141953 978-1-4221-4195-3 1422141950 1-4221-4195-0