Driving excellence transform your organization's culture - and achieve revolutionary results
Challenges companies that use such traditional cost-saving practices as layoffs and service cutting, sharing the story of how the author revitalized a flagging transportation company using principles that enabled high levels of profit and customer satisfaction
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | UnknownFormat |
| Sprache: | eng |
| Veröffentlicht: |
New York, NY
Hyperion
c 2011
|
| Ausgabe: | 1st ed. |
| Schlagworte: | |
| Online Zugang: | Inhaltsverzeichnis |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
Tag hinzufügen | Zusammenfassung: | Challenges companies that use such traditional cost-saving practices as layoffs and service cutting, sharing the story of how the author revitalized a flagging transportation company using principles that enabled high levels of profit and customer satisfaction |
|---|---|
| Beschreibung: | Includes index |
| Beschreibung: | xii, 239 p Ill. 25 cm |
| ISBN: | 1401323979 1-4013-2397-9 9781401323974 978-1-4013-2397-4 |