Exploring the antecedents of loyalty in the context of multi-channel banking
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2017 |
Bapat, Dhananjay |
Perceived justice, service satisfaction and behavior intentions following service recovery efforts in a South African retail banking context
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2017 |
Petzer, Daniel J. |
Efficiency of Qatari banking industry : an empirical investigation
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2017 |
Abdul-Hamid Abdul-Wahab |
Buying CSR with employees' pensions? : the effect of social responsible investments on Norwegian SMEs' choice of pension fund management : a conjoint survey
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2017 |
Biong, Harald |
Banking system trust, bank trust, and bank loyalty
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2017 |
Esterik-Plasmeijer, Pauline W. J. van |
Does the interactive quality of premium asset management service promote customers' referral intentions? : the moderating effect of customer's asset size
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2017 |
Park, Kyoo Bae |
Consumer perspectives about mobile banking adoption in India : a cluster analysis
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2017 |
Chawla, Deepak |
Financial self-efficacy : a determinant of financial inclusion
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2017 |
Mindra, Rachel |
A mixed methods empirical exploration of UK consumer perceptions of trust, risk and usefulness of mobile payments
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2017 |
Hampshire, Chris |
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
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2017 |
Khian Sin Ong |
Financial education and financial satisfaction : financial literacy, behavior, and capability as mediators
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2017 |
Xiao, Jing-jian |
Credit card knowledge, social motivation, and credit card misuse among college students : examining the information-motivation-behavioral skills model
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2017 |
Limbu, Yam B. |
Determinants of consumers' intention to adopt mobile banking services in Zimbabwe
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2017 |
Makanyeza, Charles |
Consumer perceptions of online banking in Spain using netnography : a positioning story
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2017 |
Clemente-Ricolfe, Jose-Serafin |
The mediating role of hedonic motivation on the relationship between adoption of e-banking and its determinants
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2017 |
Salimon, Maruf Gbadebo |
Generation difference in hiring financial planners in Malaysia
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2017 |
Meysam Safari |
Impact of brand familiarity on brands experience dimensions for financial services brands
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2017 |
Bapat, Dhananjay |
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
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2017 |
Kant, Rishi |
Longitudinal models for dynamic segmentation in financial markets
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2017 |
Bassi, Francesca |
The influence of culture on trust in B2B banking relationships
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2017 |
Houjeir, Roudaina |