The critical determinants of service quality importance and effect ; a study in China

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:The journal of retail marketing management research
1. Verfasser: Wang, Xian Lily (VerfasserIn)
Weitere Verfasser: Davies, Barry (VerfasserIn), Williams, Christine (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2009
Schlagworte:
Dienstleistungsqualität > Kundenzufriedenheit > Privatkundengeschäft > China > Aufsatz in Zeitschrift
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Titel Jahr Verfasser
The role of external assurance in the leading UK food retailer's corporate social responsibility reports 2011 Jones, Peter
Effects of marketing management on the entrepreneurial development of small businesses in Tanzania 2011 Bekoni, Charles
Triangulation as an appropriate methodological research technique in tech-based services : the case of telecommunication services provision in Jordan 2011 Ashour, Mohammed
Teen online shopping factors : parental and peer influences 2011 Goodrich, Kendall
Signaling effects of ethnocentrism and country-of-origin on purchase choice : a comparison of consumers in tier-one Chinese cities 2010 Paproski, Darren
Wear your heart on your sleeve : corporate social responsibility and the UK's leading clothing retailers 2010 Jones, Peter
Evaluation of the contributions of small and medium enterprise retailing to the UK economy 2010 Omar, Ogenyi Ejye
The effect of media choice on consumers' perceived justice : an exploratory study of complaint media perceptions 2010 Ye, Lilly
Facilitating creativity in business-to-business retail partnerships 2010 Strutton, David
The role of situated learning in coping with stressful professional service experiences : an exploratory perspective 2010 Bose Godbole, Mousumi
A preliminary investigation into the phenomenon of social networking sites in Europe and its impact upon Generation Y 2010
Malaysian apparel e-shoppers : a behavioural study of online consumers at University Malaysia Kelantan 2010 Aaijaz, Naila
The role of infrastructure on SME marketing : the case of Tanzanian small grocery retailers 2010 Bekoni, Charles
Sustainability and the UK's four leading food retailers 2010
Employee satisfaction with pay : a study of the UK fashion sector employees 2010 Shittu, Ola
Customer patronage motives in Nigerian retail banking sector 2010 Orakwue, Emmanuel
An evaluation of African women businesses in London, UK 2010 Bolanle Salami, Risiqat
Store patronage preferences of black consumers in London 2010 Omar, Ogenyi Ejye
Identifying key contributions to the discussion of market orientation : the first stage of a systematic review 2009 Ashwin, Marie
The critical determinants of service quality : importance and effect ; a study in China 2009 Wang, Xian Lily
Alle Artikel auflisten