Information technology governance and service management : frameworks and adaptations

Information technology governance and service management frameworks and adaptations

"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher

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Bibliographische Detailangaben
Weitere Verfasser: Cater-Steel, Aileen (HerausgeberIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: Hershey, Pa. u.a. Information Science Reference c 2009
Schlagworte:
Information technology > Management > Informationsmanagement > Corporate Governance
Online Zugang:Inhaltsverzeichnis
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Beschreibung
Zusammenfassung:"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher
Beschreibung:Includes bibliographical references (p. 443-482) and index
Includes bibliographical references and index
Beschreibung:XXIII, 495 S.
Ill.
29 cm
ISBN:1605660086
1-60566-008-6
9781605660080
978-1-60566-008-0
9781605660097
978-1-60566-009-7