Offshore outsourcing of IT work client and supplier perspectives
Offshore outsourcing of IT work / Mary Lacity and Joseph Rottman -- A client's experiences with its initial offshore outsourcing program / Joseph Rottman and Mary Lacity -- A client's offshore outsourcing program becomes institutionalized / Mary Lacity and Joseph Rottman -- A client's...
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| Format: | UnknownFormat |
| Sprache: | eng |
| Veröffentlicht: |
Basingstoke u.a.
Palgrave Macmillan
c 2008
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| Ausgabe: | 1. publ. |
| Schriftenreihe: | Technology, work and globalization series
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| Schlagworte: | |
| Online Zugang: | Inhaltsverzeichnis Cover Table of contents only |
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| Zusammenfassung: | Offshore outsourcing of IT work / Mary Lacity and Joseph Rottman -- A client's experiences with its initial offshore outsourcing program / Joseph Rottman and Mary Lacity -- A client's offshore outsourcing program becomes institutionalized / Mary Lacity and Joseph Rottman -- A client's offshore outsourcing program becomes strategic by investing in social capital / Joseph Rottman and Mary Lacity -- A client's award-winning global shared services / Mary Lacity, Jim Fox, and Joseph Rottman -- Can China compete with India in the global ITO/BPO market? / Joseph Rottman and Hao Lou -- Understanding turnover among Indian IS professionals / Mary Lacity, Prasad Rudramuniyaiah, and Vidya Iyer -- Emerging trends / Mary Lacity and Joseph Rottman |
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| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XVI, 274 S. graph. Darst. 24cm |
| ISBN: | 0230521851 0-230-52185-1 9780230521858 978-0-230-52185-8 |