Healthcare operations management
The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and pay-for-performance -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision making -- Using data and statistical tools for operations improvement -- Q...
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Format: | UnknownFormat |
Sprache: | eng |
Veröffentlicht: |
Chicago, Ill. u.a.
Health Administration Press u.a.
c 2008
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Schlagworte: |
Gesundheitsversorgung
> Performance-Management
> Dienstleistungsqualität
> Erfolgsfaktor
> Medical care
> Quality control
> Health services administration
> Organizational effectiveness
> Total quality management
> Quality Assurance, Health Care
> organization & administration
> Decision Support Techniques
> Efficiency, Organizational
> standards
> Total Quality Management
> methods
> Elektronischer Datenträger als Beilage
> Medizinische Versorgung
> Prozessmanagement
> Qualitätsmanagement
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Zusammenfassung: | The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and pay-for-performance -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision making -- Using data and statistical tools for operations improvement -- Quality management: focus on six sigma -- The lean enterprise -- Simulation -- Process improvement -- Scheduling and capacity management -- Supply chain management -- Holding the gains |
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Beschreibung: | Includes bibliographical references and index |
Beschreibung: | XX, 431 S. graph. Darst. 1 CD-ROM |
ISBN: | 9781567932881 978-1-56793-288-1 1567932886 1-56793-288-6 |