Strategic market relationships from strategy to implementation

Introduction to strategic market relationships -- Relationship-based theories -- Relationship planning and development -- Relationship types -- Networks -- Organising for relationships -- People and relationships -- Customer relationship management -- Relationship communication with a special focus...

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Bibliographische Detailangaben
1. Verfasser: Donaldson, Bill (VerfasserIn)
Weitere Verfasser: O'Toole, Tom (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: Chichester u.a. John Wiley 2007
Ausgabe:2. ed.
Schlagworte:
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Beschreibung
Zusammenfassung:Introduction to strategic market relationships -- Relationship-based theories -- Relationship planning and development -- Relationship types -- Networks -- Organising for relationships -- People and relationships -- Customer relationship management -- Relationship communication with a special focus on building relationships through brands and electronic relationships -- Channel relationships -- Innovation through relationships -- Relationship internationalisation -- Relationship costs and value -- Strategic market relationships : a final word
Beschreibung:Introduction to strategic market relationships -- Relationship-based theories -- Relationship planning and development -- Relationship types -- Networks -- Organising for relationships -- People and relationships -- Customer relationship management -- Relationship communication with a special focus on building relationships through brands and electronic relationships -- Channel relationships -- Innovation through relationships -- Relationship internationalisation -- Relationship costs and value -- Strategic market relationships : a final word
Includes bibliographical references (p. [249]-262) and index
Formerly CIP
Beschreibung:XIV, 269 S.
graph. Darst.
24cm
ISBN:0470028807
0-470-02880-7
9780470028803
978-0-470-02880-3