The customer as process manager: utilization of the TRI*M methodology to continually increase customer satisfaction
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Veröffentlicht in: | Customising stakeholder management strategies |
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Sprache: | eng |
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2006
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Titel | Jahr | Verfasser |
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The customer as process manager: utilization of the TRI*M methodology to continually increase customer satisfaction | 2006 | Regnat, Anja |
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