Organic knowledge management for web-based customer service

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Veröffentlicht in:Nemati, Hamid R., 1958 - Organizational data mining
Weitere Verfasser: Durbin, Stephen D. (BerichterstatterIn), Warner, Doug (BerichterstatterIn), Richter, J. Neal (BerichterstatterIn), Gedeon, Zuzana (BerichterstatterIn)
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Sprache:eng
Veröffentlicht: 2004
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Organic knowledge management for web-based customer service 2004
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