| Structuring the bill of material for MRP
|
2003 |
Orlicky, Joseph A. |
| Yield management : a tool for capacity-constrained service firms
|
2003 |
Kimes, Sheryl E. |
| Demand management : today's challenge for service industries
|
2003 |
Crandall, Richard E. |
| Total quality management as competitive advantage : a review and empirical study
|
2003 |
Powell, Thomas C. |
| Learning from the quality movement : what did and didn't happen and why?
|
2003 |
Cole, Robert E. |
| The factory as learning laboratory
|
2003 |
Leonard, Dorothy A. |
| Toyota production system and Kanban system : materialization of just-in-time and respect-for-human system
|
2003 |
|
| CONWIP : a pull alternative to kanban
|
2003 |
Spearman, Mark L. |
| Improvement of quality and productivity through action by management
|
2003 |
Deming, W. Edwards |
| A conceptual model of service quality and its implications for future research
|
2003 |
Parasuraman, A. |
| The art of continuous change : linking complexity theory and time-paced evolution in relentlessly shifting organisations
|
2003 |
Brown, Shona L. |
| Understanding industrial crises
|
2003 |
|
| An early classic misplaced : Ford W. Harris's economic order quantity model of 1915
|
2003 |
Erlenkotter, Donald |
| Dynamic version of the economic lot size model
|
2003 |
Wagner, Harvey M. |
| The single server queue in heavy traffic
|
2003 |
Kingman, J. F. C. |
| OPT as an enhancement to MRP II
|
2003 |
Vollmann, Thomas E. |
| Push and pull production systems : issues and comparisons
|
2003 |
Spearman, Mark L. |
| Prescription for the waiting-in-line blues : entertain, enlighten, and engage
|
2003 |
Katz, Karen L. |
| Total quality control
|
2003 |
Feigenbaum, Armand V. |
| Zero defections : quality comes to services
|
2003 |
Reicheld, Frederick F. |
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