Understanding, managing, and implementing quality frameworks, techniques and cases

Gespeichert in:

Bibliographische Detailangaben
Weitere Verfasser:	Antony, Jiju (BerichterstatterIn), Preece, David A. (BerichterstatterIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	London u.a. Routledge 2002
Schlagworte:	Total quality management > Management > Qualitätsmanagement > Strategisches Management > Beispielsammlung
Online Zugang:	Inhaltsverzeichnis
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Titel	Jahr	Verfasser
TQM in higher education institutions : a review and case application	2002	Motwani, Jaideep G.
Promoting a strategic approach to TQM using a case-based intelligent system	2002	Frangou, Andreas J.
Taguchi methods of experimental design for continuous improvement of process effectiveness and product quality	2002	Antony, Jiju
Self-assessment frameworks for business organizations	2002	Kumar, Ashok
QFD : customer driven design of products and services	2002	Knowles, Graeme
Do customers know what is best for them? : The use of SERVQUAL in UK policing	2002	Capon, Nick
Quality management in public house retailing : a case study	2002	Preece, David
Statistical process monitoring in the twenty-first century	2002	Wood, Michael
Quality in the NHS : can we master the art of "conversation"?	2002	Jefferson, Harriet
Changing supervisory relations at work : behind the success stories of quality management initiatives	2002	Dawson, Patrick