Consumer experience and decision-making in the metaverse

"The focus of this book is on how technology advances have expanded the service economy and improved customer relationships. Through a collection of research, the book presents insights into immersive consumer experiences, virtual brand presence, data-driven personalization, and other topics&qu...

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Weitere Verfasser: Tarnanidis, Theodore (HerausgeberIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: Hershey, PA IGI Global 2024
Schriftenreihe:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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Beschreibung
Zusammenfassung:"The focus of this book is on how technology advances have expanded the service economy and improved customer relationships. Through a collection of research, the book presents insights into immersive consumer experiences, virtual brand presence, data-driven personalization, and other topics"--
Beschreibung:Includes bibliographical references and index
Beschreibung:xix, 314 Seiten
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ISBN:9798369341674
979-8-3693-4167-4
9798369349069
979-8-3693-4906-9