Triple fit strategy how to build lasting customer relationships and boost growth
Introduction: orchestrating mutual growth -- Part I: understanding triple fit trajectories -- Rethink the growth logic -- Initiate a strategic dialogue -- Define game-changers -- Part II: navigating triple fit journeys -- Focus where the growth is -- Execute validated growth plans -- Keep the growth...
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| Format: | UnknownFormat |
| Sprache: | eng |
| Veröffentlicht: |
Boston, Massachusetts
Harvard Business Review Press
2024
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| Online Zugang: | Inhaltsverzeichnis |
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Tag hinzufügen | Zusammenfassung: | Introduction: orchestrating mutual growth -- Part I: understanding triple fit trajectories -- Rethink the growth logic -- Initiate a strategic dialogue -- Define game-changers -- Part II: navigating triple fit journeys -- Focus where the growth is -- Execute validated growth plans -- Keep the growth momentum -- Part III: sustaining triple fit conditions -- Develop customer general managers -- Build growth champions -- Establish a one company culture. "Business-to-business selling is still dominated by "value selling"--trying to match products to needs and making deals. It's a buyer-seller relationship built on transactions, and it's not the way you should be doing business. There's a better way--"value creation"--in which supplier and customer collaborate as partners to build joint strategies and grow together. If you can escape the product-centric mindset of value sellers and put customers at the heart of your sales strategy, results will follow. What kind of results? The authors' own data shows that customers who get value creation right can double account values in three years. With clarity and precision, Christoph Senn and Mehak Gandhi lay out the framework, called Triple Fit Strategy, for helping you move to value creation. Their process, along with their Triple Fit Canvas tool, ensures a fit between customer and supplier across three areas: planning, execution, and resources. It's a proven approach they've implemented with many B2B companies over twenty years and validated with data from those engagements. This breakthrough approach has the power to transform B2B businesses, better aligning them with customers, creating better internal organization, and uncovering new opportunities for growth. Your journey to becoming a value creator starts here"-- |
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| Beschreibung: | Includes index |
| Beschreibung: | viii, 222 Seiten Illustrationen |
| ISBN: | 9781647827144 978-1-64782-714-4 |