It's all of our business communicating competently in the workplace

Communication: how it works -- Communication competence: a model for success -- Power: the inescapable dynamic -- Balancing power: communication strategies good and bad -- Communication climate: positively critical -- Listening: more than meets the ear -- Social media and interviewing: on your way t...

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Bibliographische Detailangaben
1. Verfasser: Rothwell, J. Dan (VerfasserIn)
Weitere Verfasser: Waters, Michelle (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: New York, NY Oxford University Press 2023
Ausgabe:First edition
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Beschreibung
Zusammenfassung:Communication: how it works -- Communication competence: a model for success -- Power: the inescapable dynamic -- Balancing power: communication strategies good and bad -- Communication climate: positively critical -- Listening: more than meets the ear -- Social media and interviewing: on your way to work -- Conflict management: a common experience -- The nature of groups: working with others -- Competent leadership: a process more than a person -- Work teams: a special type of group -- Meetings: a perpetual challenge -- Business writing: representing yourself with words -- Developing and organizing business presentations -- Critical thinking and supporting materials -- Visual aids and delivery.
"It's All of Our Business: Communicating in the Workplace is a brief, inexpensive, conversational and comprehensive text that balances practical skills and competence with scholarly insight. The text will address several topics often ignored or given only glancing coverage in competing texts including connecting bids, dialectics and conflict, anger management, difficult group members, virtual groups, cognitive dissonance, persuasion, power, and culture"--
Beschreibung:Includes bibliographical references and index
Beschreibung:xviii, 356 Seiten
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ISBN:9780190078188
978-0-19-007818-8