Adoption and implementation of AI in customer relationship management

"The book covers major perspectives building on the available literature in the CRM domain while attempting to bring out a focused approach in connecting "Theory to Practice" improvising the customer relationships for the organizations with the use of AI"--

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Weitere Verfasser: Surabhi Singh (HerausgeberIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: Hershey, PA IGI Global 2022
Schriftenreihe:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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Beschreibung
Zusammenfassung:"The book covers major perspectives building on the available literature in the CRM domain while attempting to bring out a focused approach in connecting "Theory to Practice" improvising the customer relationships for the organizations with the use of AI"--
Beschreibung:Includes bibliographical references and index
Beschreibung:xvii, 272 Seiten
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ISBN:9781799879596
978-1-7998-7959-6
9781799879602
978-1-7998-7960-2