Adoption and implementation of AI in customer relationship management
"The book covers major perspectives building on the available literature in the CRM domain while attempting to bring out a focused approach in connecting "Theory to Practice" improvising the customer relationships for the organizations with the use of AI"--
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Format: | UnknownFormat |
Sprache: | eng |
Veröffentlicht: |
Hershey, PA
IGI Global
2022
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Schriftenreihe: | Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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Online Zugang: | Inhaltsverzeichnis |
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Zusammenfassung: | "The book covers major perspectives building on the available literature in the CRM domain while attempting to bring out a focused approach in connecting "Theory to Practice" improvising the customer relationships for the organizations with the use of AI"-- |
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Beschreibung: | Includes bibliographical references and index |
Beschreibung: | xvii, 272 Seiten Illustrationen |
ISBN: | 9781799879596 978-1-7998-7959-6 9781799879602 978-1-7998-7960-2 |