Service quality in airport hotel chains through the lens of online reviewers

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Bibliographische Detailangaben
Veröffentlicht in:Journal of retailing and consumer services
1. Verfasser: Moro, Sérgio (VerfasserIn)
Weitere Verfasser: Lopes, Rui J. (VerfasserIn), Esmerado, Joaquim (VerfasserIn), Botelho, Miguel (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2020
Schlagworte:
Hotel chain > Airport hotel > Service quality > Customer feedback > Online reviews > Aufsatz in Zeitschrift
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