Airline operations a practical guide
Foreword -- Acknowledgements -- Planning for products and customers / John King -- Regulatory framework / Ron Bartsch -- Market, product and customer / Rodney Williams -- Business strategy and airline models for operating managers / John King -- Network design strategies / Markus Franke -- Customer...
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Format: | UnknownFormat |
Sprache: | eng |
Veröffentlicht: |
London
Routledge
2018
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Zusammenfassung: | Foreword -- Acknowledgements -- Planning for products and customers / John King -- Regulatory framework / Ron Bartsch -- Market, product and customer / Rodney Williams -- Business strategy and airline models for operating managers / John King -- Network design strategies / Markus Franke -- Customer points of contact / Gary Parker -- Airport infrastructure / Christopher Jarvis -- Planning for operations -- Operational environment / Stephen Angus -- Operational planning and control / Steve Buchanan -- Crew planning / Patrick Fennell -- Maintenance planning / Alan Swann -- Airside resource planning / Andrea Roberts -- Facilitation : immigration, customs and quarantine / Samuel Lucas -- Operating the current day -- Ramp operations / Matthew Franzi -- Baggage processes / Rik Movig -- Air cargo processes / Nicholas Donnison -- Aircraft load planning and control / Paul Avery -- Dispatch and flight following / Gene Kim -- Operational safety / John Frearson -- Operating a flight : a pilot's perspective / Nathan Miller -- Operating a flight : a flight attendant's perspective / Jamie Horswell -- Operating a flight : a passenger's perspective / Frank Zimmermann -- Operational disruption management, performance, and the future -- Operational disruptions : causes, strategies and consequences / Peter Bruce -- Operational disruption management / Charles Cunningham -- Changes to the operating environment / Mark Palmer -- Index |
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Beschreibung: | Includes bibliographical references and index |
Beschreibung: | xviii, 359 Seiten Illustrationen |
ISBN: | 9781472478177 978-1-4724-7817-7 |