The relational lens understanding, measuring and managing stakeholder relationships
Introduction: the dark matter of organisations -- Why organisations should start thinking relationally -- Relational, social, individual, financial, environmental -- How to measure relationships -- Directness: high touch organisation -- Continuity: connection across time -- Multiplexity: context for...
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Format: | UnknownFormat |
Sprache: | eng |
Veröffentlicht: |
Cambridge, United Kingdom
Cambridge University Press
2017
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Schlagworte: | |
Online Zugang: | Inhaltsverzeichnis Autorenbiografie Verlagsangaben Inhaltsverzeichnis Inhaltstext |
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Zusammenfassung: | Introduction: the dark matter of organisations -- Why organisations should start thinking relationally -- Relational, social, individual, financial, environmental -- How to measure relationships -- Directness: high touch organisation -- Continuity: connection across time -- Multiplexity: context for breadth -- Parity: power, balance, fairness -- Commonality: overlap of purpose -- What relational proximity builds -- Relationships between stakeholders -- Managing, measuring, reporting, regulating -- Epilogue |
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Beschreibung: | Includes bibliographical references |
Beschreibung: | XII, 237 Seiten Diagramme |
ISBN: | 9781107155763 978-1-107-15576-3 |