The relational lens understanding, measuring and managing stakeholder relationships

Introduction: the dark matter of organisations -- Why organisations should start thinking relationally -- Relational, social, individual, financial, environmental -- How to measure relationships -- Directness: high touch organisation -- Continuity: connection across time -- Multiplexity: context for...

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Bibliographische Detailangaben
1. Verfasser: Ashcroft, John D. (VerfasserIn)
Weitere Verfasser: Childs, Roy (VerfasserIn), Myers, Alison (VerfasserIn), Schluter, Michael (VerfasserIn)
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Sprache:eng
Veröffentlicht: Cambridge, United Kingdom Cambridge University Press 2017
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Zusammenfassung:Introduction: the dark matter of organisations -- Why organisations should start thinking relationally -- Relational, social, individual, financial, environmental -- How to measure relationships -- Directness: high touch organisation -- Continuity: connection across time -- Multiplexity: context for breadth -- Parity: power, balance, fairness -- Commonality: overlap of purpose -- What relational proximity builds -- Relationships between stakeholders -- Managing, measuring, reporting, regulating -- Epilogue
Beschreibung:Includes bibliographical references
Beschreibung:XII, 237 Seiten
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ISBN:9781107155763
978-1-107-15576-3