Conducting the reference interview a how-to-do-it manual for librarians
Why bother with a reference interview? -- Setting the stage for the reference interview : the first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers...
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| Format: | UnknownFormat |
| Sprache: | eng |
| Veröffentlicht: |
New York u.a.
Neal-Schuman Publishers Inc.
2009
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| Ausgabe: | 2. ed. |
| Schriftenreihe: | How-to-do-it manuals for libraries
166 |
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Tag hinzufügen | Zusammenfassung: | Why bother with a reference interview? -- Setting the stage for the reference interview : the first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and training for the reference interview. |
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| Beschreibung: | Includes bibliographical references and index. - Why bother with a reference interview? -- Setting the stage for the reference interview : the first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and training for the reference interview |
| Beschreibung: | XIV, 290 S. 28 cm |
| ISBN: | 9781555706555 978-1-55570-655-5 |