| Managing frontline employee performance through coaching : does selling experience matter?
|
2017 |
Pousa, Claudio |
| Demographic differences in Jordanian bank service quality perceptions
|
2017 |
Al-jazzazi, Akram |
| Managing brand identity : effects on the employees
|
2017 |
Bravo, Rafael |
| Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
|
2017 |
Eriksson, Kent |
| Does willingness-to-pay for weather index-based insurance follow covariant shocks?
|
2017 |
Castellani, Davide |
| Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
|
2017 |
Makanyeza, Charles |
| Advertising effectiveness on financial performance of banking sector : Turkey case
|
2017 |
Acar, Merve |
| A comprehensive hierarchical model of retail banking
|
2017 |
Abu Bakar, Juhaida |
| Evaluating customers' behavioral intentions in less significant financial institutions
|
2017 |
Pauluzzo, Rubens |
| Personal traits and customer responses to CSR perceptions in the banking sector
|
2017 |
Pérez, Andrea |
| Clear, conspicuous, and improving : US corporate websites for critical financial literacy in retirement
|
2017 |
Lee, Taejun |
| Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
|
2017 |
Amoako, George Kofi |
| Exploring the antecedents of loyalty in the context of multi-channel banking
|
2017 |
Bapat, Dhananjay |
| Perceived justice, service satisfaction and behavior intentions following service recovery efforts in a South African retail banking context
|
2017 |
Petzer, Daniel J. |
| Efficiency of Qatari banking industry : an empirical investigation
|
2017 |
Abdul-Hamid Abdul-Wahab |
| Buying CSR with employees' pensions? : the effect of social responsible investments on Norwegian SMEs' choice of pension fund management : a conjoint survey
|
2017 |
Biong, Harald |
| Banking system trust, bank trust, and bank loyalty
|
2017 |
Esterik-Plasmeijer, Pauline W. J. van |
| Does the interactive quality of premium asset management service promote customers' referral intentions? : the moderating effect of customer's asset size
|
2017 |
Park, Kyoo Bae |
| Consumer perspectives about mobile banking adoption in India : a cluster analysis
|
2017 |
Chawla, Deepak |
| Financial self-efficacy : a determinant of financial inclusion
|
2017 |
Mindra, Rachel |
Tag hinzufügen