Maximizing management performance and quality with service analytics
"This book offers a selection of service analytics solutions for process modeling and optimization proven to drive excellence in IT service management"--
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| Format: | UnknownFormat |
| Sprache: | eng |
| Veröffentlicht: |
Hershey, Pa.
Business Science Reference
2015
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| Schriftenreihe: | Advances in logistics, operations, and management science (ALOMS) book series
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| Online Zugang: | Inhaltsverzeichnis |
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Tag hinzufügen | Zusammenfassung: | "This book offers a selection of service analytics solutions for process modeling and optimization proven to drive excellence in IT service management"-- "This book offers a selection of service analytics solutions for process modeling and optimization proven to drive excellence in IT service management"-- |
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| Beschreibung: | Enth. 14 Beitr.. - Includes bibliographical references and index |
| Beschreibung: | XXIII, 465 S. graph. Darst. |
| ISBN: | 9781466684966 9781466684973 |