Surprise! : from CEOs to Navy SEALs: How a Select Group of Professionals Prepare for and Respond to the Unexpected

Surprise! from CEOs to Navy SEALs: How a Select Group of Professionals Prepare for and Respond to the Unexpected

Cover; Title Page; Copyright; Preface; Contents; Figures and Tables; Summary; Acknowledgements; Abbreviations; CHAPTER ONE Introduction; CHAPTER TWO Why Study Surprise?; CHAPTER THREE Research Objective, Definitions, and Initial Conceptual Models; CHAPTER FOUR Research Hypotheses; Hypothesis 1: Resp...

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1. Verfasser: Baiocchi, Dave (VerfasserIn)
Weitere Verfasser: Fox, D. Steven (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: Santa Monica RAND Corporation 2013
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Electronic books
Online Zugang:http://swb.eblib.com/patron/FullRecord.aspx?p=1438177
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Zusammenfassung:Cover; Title Page; Copyright; Preface; Contents; Figures and Tables; Summary; Acknowledgements; Abbreviations; CHAPTER ONE Introduction; CHAPTER TWO Why Study Surprise?; CHAPTER THREE Research Objective, Definitions, and Initial Conceptual Models; CHAPTER FOUR Research Hypotheses; Hypothesis 1: Response Time Affects How Practitioners Prepare for and Respond to Surprises; Hypothesis 2: The Level of Environmental Chaos Affects How Professionals Prepare for and Respond to Surprise; Hypothesis 3: The Surprise Type Dictates the Reaction and Response Path
Hypothesis 4: Strategies for Addressing Positive Surprises Differ from Those for Negative OnesHypothesis 5: Some Fundamental Preparations and Responses Are Common Across Professions; CHAPTER FIVE Research Method; CHAPTER SIX What Strategies Are Common Across Professions?; Experience Is Key; Reduce the Level of Chaos; Provide a Measured Response; The Value of Teamwork; CHAPTER SEVEN How Does the Level of Environmental Chaos Affect Practitioners' Responses to Surprises?; Operating in Contrived Environments; Modulating Merely Moderate Chaos; Working in Highly Chaotic Environments
Humans Magnify ChaosSurprise Generated by Third-Party Humans; Recognized and Unrecognized Surprises; CHAPTER EIGHT How Do Strategists Differ from Tacticians in Dealing with Surprise?; CHAPTER NINE Surprise as an Opportunity; CHAPTER TEN Helpful Lessons from Specific Professions; Yes, and; Look Outside the Immediate Network for Help; CHAPTER ELEVEN Key Observations and Their Implications; Key Findings; Implications and Suggested Practices Moving Forward; In Conclusion; Bibliography
Beschreibung:XIII, 82 S.
ISBN:9780833081032