Information technology governance and service management : frameworks and adaptations

Information technology governance and service management frameworks and adaptations

"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher

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Bibliographische Detailangaben
Weitere Verfasser:	Cater-Steel, Aileen (BerichterstatterIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	Hershey, Pa. u.a. Information Science Reference 2009
Schlagworte:	Information technology / Management > Informationstechnik > Corporate Governance > Aufsatzsammlung
Online Zugang:	Inhaltsverzeichnis
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Beschreibung
Zusammenfassung:	"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher
Beschreibung:	Includes bibliographical references and index
Beschreibung:	XXIII, 495 S. graph. Darst.
ISBN:	9781605660080 978-1-60566-008-0