Review of the empirical business services sourcing literature an update and future directions

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Bibliographische Detailangaben
Veröffentlicht in:	Outsourcing and offshoring business services
1. Verfasser:	Lacity, Mary Cecelia (VerfasserIn)
Weitere Verfasser:	Khan, Shaji A. (VerfasserIn), Yan, Aihua (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2017
Schlagworte:	Informationstechnik > Outsourcing > Workflow-Management-System > Capability-Ansatz > Bibliometrie > Aufsatz im Buch
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Titel	Jahr	Verfasser
Organizational design of IT supplier relationship management : a multiple case study of five client companies	2017	Kaiser, Jasmin
Theoretical perspectives on the outsourcing of information systems	2017	Creon, Myun J.
How do IT outsourcing vendors respond to shocks in client demand? : a resource dependence perspective	2017	Su, Fang
A dynamic model of offshore software development	2017	Dedrick, Jason
Applying multiple perspectives to the BPO decision : a case study of call centres in Australia	2017	Borman, Mark
A historical review of the information technology and business process captive centre sector	2017	Oshri, Ilan
Moments of governance in IS outsourcing : conceptualizing effects of contracts on value capture and creation	2017	Miranda, Shaila M.
Norm development in outsourcing relationships	2017	Kern, Thomas
Anxiety and psychological security in offshoring relationships : the role and development of trust as emotional commitment	2017	Kelly, Séamas
Cross-cultural (mis)communication in IS offshoring : understanding through conversation analysis	2017	Avison, David E
The information technology outsourcing risk : a transaction cost and agency theory-based perspective	2017	Bahli, Bouchaib
Operational capabilities development in mediated offshore software services models	2017	Jarvenpaa, Sirkka L.
Review of the empirical business services sourcing literature : an update and future directions	2017	Lacity, Mary Cecelia