| Trust and service innovation
|
2017 |
Skard, Siv E. Rosendahl |
| Digital risk and customers' acceptance of self-service innovations : the role of online benefits and corporate trustworthiness
|
2017 |
Skard, Siv E. Rosendahl |
| Creating actionable future narratives
|
2017 |
Tepfers, Camilla A. C. |
| Business model innovation in the retail industry : a service system perspective
|
2017 |
Pedersen, Per Egil |
| The role of service design leadership in creating added customer value
|
2017 |
Gloppen, Judith |
| Trust, risk and self-service technologies : suggestions for future research
|
2017 |
Nysveen, Herbjørn |
| Transforming towards innovative culture by using customer-centric scenarios and service concepts
|
2017 |
Yttri, Birgitte |
| Designing experience-centric business models : what do they look like and how do they influence trust?
|
2017 |
Saebi, Tina |
| Why customers do and do not switch
|
2017 |
Kristensson, Per |
| Innovation economics
|
2017 |
Andreassen, Tor W. |
| Strengthening customer relationships through Customer Journey Analysis
|
2017 |
Halvorsrud, Ragnhild |
| Building brand trust through customers' experiences
|
2017 |
Motta-Filho, Mauricy |
| From participatory design to co-creation
|
2017 |
Følstad, Asbjørn |
| Trust in the future : futures thinking as a capability for service innovation
|
2017 |
Grönquist, Daniel Nordstad |
| Co-creation for innovation : why do customers get involved?
|
2017 |
Chasanidou, Dimitra |
| Leadership, trust and UX design : a regulatory focus perspective
|
2017 |
Kobbeltvedt, Therese |
| Prototyping for trust
|
2017 |
Blomkvist, Johan |
| Developing innovative organizational culture
|
2017 |
Hillestad, Tore |
| Overcoming resistance to adopt innovations : softening innovation resistance through trusting beliefs
|
2017 |
Nysveen, Herbjørn |
| Launching innovations
|
2017 |
Thorbjørnsen, Helge |
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