Modified importance-performance analysis of e-service quality

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Veröffentlicht in:Journal of electronic commerce in organizations
1. Verfasser: Luo, Chu (VerfasserIn)
Weitere Verfasser: Lei, Shen (VerfasserIn), Gao, Han (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: January-March 2017
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