The critical success factors for customer realtionship management implementation a systematic literature review

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Veröffentlicht in:International journal of business information systems
1. Verfasser: Meyliana (VerfasserIn)
Weitere Verfasser: Hidayanto, Achmad Nizar (VerfasserIn), Budiardjo, Eko K. (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2016
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Titel Jahr Verfasser
Relative efficiency of social CRM software : a hybrid fuzzy AHP/DEA approach 2019 Kumar, V. Ray
Barriers to online shopping 2019 Jain, Ruby
A semantic matching engine for web service composition 2019 Abid, Ahmed
Effective selling strategies for online auctions on eBay : a comprehensive approach with CART model 2019 Tu, Yanbin
Secure cluster-based data aggregation in wireless sensor networks with aid of ECC 2019 SriVenkateswaran, C.
Semantic technology and linguistic modelling in business strategy design and evaluation 2019 Stašák, Jozef
Knowledge management adoption to financial institutions using fuzzy AHP and fuzzy TOPSIS techniques 2019 Alsadat Hosseini Sani, Saba
Identification and prioritisation of the critical success factors for research project-based organisations using fuzzy analytic hierarchy process 2019 Tabaroki, Mehdi
Designing an e-commerce recommender system based on collaborative filtering using a data mining approach 2019 Khodabandehlou, Samira
A study of relationship between transformational leadership and task performance : the role of social media and affective organisational commitment 2019 Khan, Ali Nawaz
Hierarchically distributed peer-to-peer architecture for load balancing and effective dynamic group scheduling in grid computing 2019 Gomathi, S.
Leveraging business competitiveness by adopting cloud computing in Indonesian creative industries 2019 Fernando, Yudi
Before game over : a study on the experiences, prediction and values of consumption of players of seventh-generation videogame consoles 2019 Arruda Filho, Emílio José Montero
Multi-strategy-based e-negotiation using web services 2019 Vij, Sheetal
Supporting BPMN tool developers through meta-algorithms 2019 Santos, Carlos Habekost dos
Estimating risk in capital asset pricing for interval-valued data 2019 Reyes, Dailys Maite Aliaga
Customer relationship management and the impact of e-coupons on B2C retail markets 2019 Smith, Alan D.
What is more important to internet banking website users : usability or functionality? 2019 Durucu, Murat
Strategic information systems planning in Kingdom of Bahrain : factors and impact of adoption 2019 Al-Ammary, Jaflah Hassan
A study of feature selection techniques for predicting customer retention in telecommunication sector 2019 Sivasankar, E.
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