Implementation methodology of effective governance to ensure the quality of IT service

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Veröffentlicht in:Action-based quality management
1. Verfasser: Gil-Pechuán, Ignacio (VerfasserIn)
Weitere Verfasser: Pullicino, Patrick (VerfasserIn), García, M. Pilar Conesa (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2014
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